How to Calculate Engagement Rate on Social Media

Introduction: Why Engagement Rates Matter More Than Ever
In today's digital landscape, racking up followers is no longer the yardstick of success. For digital marketers - especially those aged 20 to 30 - engagement rate has become the defining metric for strategy and measuring ROI. Engagement rates show not just how many people see your content, but how many care enough to interact, share, and participate (Bakator et al., 2020).
With attention spans dwindling and competition intensifying, understanding and optimizing engagement rates on social media is pivotal for sustainable growth and genuine audience loyalty.
Understanding Social Media Engagement Rate
Engagement rate is the percentage of your audience that actively interacts with your content - think likes, comments, shares, saves, clicks, or any measurable action beyond passive scrolling.
A standard formula is:
Engagement Rate = (Total Engagements / Total Followers) × 100
High engagement rates signal content that resonates, meaningful relationships with your audience, and increased visibility thanks to social algorithms (Alalwan et al., 2017). More than a popularity metric, engagement rate measures true influence and relevance.
Platform Breakdown: Instagram, TikTok, Facebook
Not all platforms are created equal. Each major channel has its own user behaviors, algorithm quirks, and standards for what makes a solid engagement rate.
Engage Rate on Instagram
Instagram, known for its visual edge and younger demographic, is all about authentic, meaningful interaction. Focusing on your engage rate on Instagram means tracking likes, comments, shares, saves, and story replies instead of chasing superficial vanity metrics like follower count (Phua et al., 2020).
A high Instagram engagement rate is a key indicator that your content clicks with your audience. To maintain a strong average engagement rate on Instagram, prioritize consistent posting, content audits, A/B testing, and leveraging analytics tools for ongoing optimization.
TikTok Engagement Rates
TikTok engagement rates have transformed industry standards. The platform’s immersive, short-form content and unique features - video plays, duets, stitches, rapid comment threads - create an ecosystem of hyper-engagement (Iqbal, 2023).
TikTok consistently delivers average engagement rates higher than its competitors, especially for micro- and nano-creators (Influencer Marketing Hub, 2023). For digital marketers, TikTok offers a huge opportunity to build an active, loyal community from scratch.
Facebook Engagement Rate
As the OG of social media, Facebook has a broad, increasingly older user base. Its key metrics include likes, reactions, comments, shares, and link clicks. Due to ongoing algorithm changes prioritizing authentic connections, organic Facebook engagement rates are generally lower than on newer platforms (Buffer, 2023).
Still, Facebook remains essential for its powerful ad targeting, active groups, and large-scale communities - making it crucial to assess your engagement relative to current trends and to experiment with content formats.
What is a Good Engagement Rate? Benchmarks Across Platforms
What is a good engagement rate on social media? Marketers ask this all the time. While there are industry benchmarks, context is everything - niche, audience size, and platform trends matter.
Here’s a quick look at the average engagement rates on major social networks in 2023 (Influencer Marketing Hub, 2023):
- Instagram:
1%–4% is considered strong, with smaller accounts (<10,000 followers) often averaging higher (2%–4%) due to closer communities. - TikTok:
4%–18% is standard, with micro-creators frequently surpassing 10%. - Facebook:
0.08%–1% is the norm, reflecting broader audiences and algorithmic challenges.
Keep in mind, engagement rates can swing significantly by industry. For instance, sectors like beauty and travel typically outperform B2B or finance in engagement metrics.
Average Engagement Rate on Instagram
Digging deeper, the average engagement rate on Instagram factoring likes, comments, shares, and saves over total followers - remains vital for brand partnerships and influencer campaigns. Recent studies show Instagram carousels and reels achieve higher engagement rates than static images or stories (Statista, 2023).
Marketers should measure both micro (per post) and macro (overall account) engagement rates to fine-tune content direction and campaign effectiveness.
How to Accurately Calculate Engagement Rates for Social Media
There are several formulas to measure engagement rates on social media. The most common include:
-
Engagement Rate by Followers:
(Total Engagements per Post / Total Followers) × 100
Ideal for monitoring account health and benchmarking against competitors. -
Engagement Rate by Reach:
(Total Engagements per Post / Total Reach) × 100
Best for evaluating campaign performance and influencer collaborations. -
Engagement Rate by Impressions:
(Total Engagements per Post / Total Impressions) × 100
Useful when focusing on visibility and paid promotions.
Choose the calculation that fits your measurement goals. For many campaigns, engagement rate by reach provides a clearer snapshot when not all followers see every post.
Pro tip:
Analyze unique engagement types - likes, saves, shares, comments - to discover what content inspires your audience most.
Proven Strategies to Boost Social Media Engagement
Achieving a high engagement rate is about more than pretty visuals or clever hashtags. It takes a thoughtful, data-driven strategy. Try these tactics to lift your engagement rates on social media:
-
Post Consistently and Authentically:
Set a reliable posting schedule and keep your voice genuine. Authentic storytelling and behind-the-scenes peeks build a sense of trust (Bakator et al., 2020). -
Use Calls-to-Action (CTAs):
Spark audience participation by asking questions, creating polls, or encouraging followers to share their stories or tag friends (Phua et al., 2020).
How to Create Call to Action (CTAs) That Actually Get Clicks
-
Leverage Video Content:
Video drives engagement, especially on TikTok and Instagram Reels. Short-form video is ideal for capturing attention and sharing your brand’s story fast (Statista, 2023). -
Engage Back Actively:
Reply to comments and messages quickly. Authentic two-way conversation humanizes your online presence and encourages repeated engagement. -
Explore Platform Features:
Make the most of stories, live videos, polls, and interactive stickers. New features often have algorithmic favor and help you reach untapped audience segments. -
Monitor and Iterate:
Track your engagement rates regularly and run A/B tests to ensure you’re evolving with your audience and platform updates.
Conclusion: Future-Proofing Your Engagement Metrics
Engagement rates are much more than digital numbers - they’re a guiding compass for effective digital marketing. Honing in on platform-specific trends for Instagram, TikTok, and Facebook - and clearly defining what is a good engagement rate for your brand - sets you up to stand out, connect deeply, and build a community that lasts.
Stay consistent, be authentic, and never stop learning. By continually evaluating your engagement rates (and going deeper than vanity metrics), you’ll drive campaigns that deliver real, measurable results.
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References
Alalwan, A. A., Rana, N. P., Dwivedi, Y. K., & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177-1190. https://doi.org/10.1016/j.tele.2017.05.008
Bakator, M., Petrović, I. B., Đorđević, D., & Vučetić, M. (2020). Influence of social media engagement on ex-post consumer behavior. Management: Journal for Theory and Practice Management, 25(1), 73–82. https://doi.org/10.7595/management.fon.2020.0005
Buffer. (2023). Social media engagement: Why it matters and how to do it well. Retrieved from https://buffer.com/library/social-media-engagement/
Influencer Marketing Hub. (2023). Average engagement rate benchmark for 2023. Retrieved from https://influencermarketinghub.com/instagram-engagement-rate-benchmark/
Iqbal, M. (2023). TikTok revenue and usage statistics (2023). Business of Apps. https://www.businessofapps.com/data/tik-tok-statistics/
Phua, J., Jin, S. V., & Kim, J. J. (2020). The roles of celebrity endorsers’ and consumers’ matches and mismatches on social media advertising effectiveness. International Journal of Advertising, 39(2), 244–276. https://doi.org/10.1080/02650487.2019.1656890
Statista. (2023). Instagram post formats’ engagement rates worldwide as of 2023. https://www.statista.com/statistics/1239877/engagement-rate-instagram-posts-worldwide-type/
About Nguyen Thuy Nguyen
Part-time sociology, fulltime tech enthusiast